This Privacy Policy explains how pk335 collects, uses, stores, and protects personal data from players across Pakistan. We are committed to handling your information with care and transparency.
pk335 ("pk335", "we", "us", "our") is the operator of the online casino and sports betting platform accessible at pk335.org. pk335 is the data controller in respect of personal information collected from players who register and use the Platform.
This Privacy Policy governs the collection and processing of personal data from users of the pk335 Platform, including players based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and across Pakistan. For questions about this policy or your data, contact us at the details provided in Section 14.
When you create a pk335 account, we collect the information you provide, including your full legal name, date of birth, email address, username, and password (stored in hashed form — never in plain text).
As part of our Know Your Customer (KYC) obligations, we may collect copies of government-issued identity documents (such as a CNIC, passport, or driving licence), proof of address documents, and proof of payment method ownership. This data is collected to verify your identity and comply with applicable legal requirements.
We collect transaction data associated with your pk335 account, including deposit amounts, withdrawal requests, payment method identifiers (e.g., JazzCash mobile numbers, Easypaisa account references), and PKR balance history. We do not store full payment card numbers or banking credentials on our servers.
We record gameplay activity including bets placed, games accessed, session duration, win/loss outcomes, and bonus usage. This data is used for account management, responsible gaming monitoring, fraud prevention, and regulatory compliance.
We automatically collect certain technical information when you access pk335, including IP address, device type, operating system, browser type, and session timestamps. This data helps us deliver and improve the Platform.
When you contact pk335 support, we retain records of that communication — including email threads, chat logs, and any attachments — for quality assurance and dispute resolution purposes.
pk335 uses personal data collected from players for the following purposes:
pk335 processes personal data on the following legal grounds:
All financial transactions on pk335 are processed in Pakistani Rupees (PKR). When you make a deposit via JazzCash or Easypaisa, your mobile wallet number is used solely for the purpose of processing that transaction and associating it with your pk335 account. We do not store your JazzCash PIN, Easypaisa PIN, internet banking passwords, or any equivalent authentication credential.
Bank transfer details provided for withdrawal purposes are stored securely and used only to process your withdrawal to the designated account. pk335 applies the same payment method restriction for withdrawals as used for deposits, as an additional anti-fraud and anti-money-laundering measure.
Payment processing for certain methods may involve third-party payment processors. These processors handle transaction data under their own privacy policies and are bound by contractual data protection obligations with pk335.
pk335 is required to verify the identity of its players. When we request KYC documentation — such as a copy of your CNIC or passport — that documentation is used solely for identity and age verification, and for compliance with anti-money laundering obligations. KYC documents are stored in encrypted form, accessible only to authorised pk335 compliance personnel, and are not shared with third parties except as required by law.
Identity documents submitted to pk335 are retained for the duration of your account and for such further period as required by applicable legal obligations following account closure. You may request confirmation of what documents we hold by contacting pk335 support.
pk335 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device. We use the following categories:
You can control non-essential cookies through your browser settings. Disabling essential cookies will affect your ability to use the pk335 Platform, including maintaining a login session.
pk335 does not sell your personal data. We share personal data with third parties only in the following circumstances:
All third parties with whom pk335 shares personal data are required to handle that data in accordance with applicable data protection obligations and to use it only for the purposes for which it was shared.
pk335 retains personal data for as long as your account is active and for such further period as required to comply with legal obligations. As a general guide:
On expiry of the applicable retention period, personal data is securely deleted or anonymised.
pk335 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
No security system is entirely impenetrable. In the event of a data breach that is likely to result in risk to the rights and freedoms of affected players, pk335 will notify affected individuals in accordance with applicable legal requirements.
Subject to applicable law, you have the following rights in relation to your personal data held by pk335:
To exercise any of these rights, contact pk335 support at the details in Section 14 with your registered email address and a description of your request. We will respond within a reasonable timeframe in accordance with applicable obligations.
The pk335 Platform is strictly for individuals aged 18 and over. pk335 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by or on behalf of a minor, that data will be deleted and the associated account will be closed immediately. If you believe a minor has registered on pk335, please contact us immediately at the details in Section 14.
pk335 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered players via email or in-platform notification. The "Last Updated" date at the top of this policy reflects the most recent revision. Continued use of the pk335 Platform following notification of a policy update constitutes acceptance of the revised policy.
For questions, concerns, or requests relating to this Privacy Policy or the personal data pk335 holds about you, please contact our support team:
Email: [email protected]
Please include your registered email address and a clear description of your query or request. Our English-language team assists players across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, and Faisalabad.
Six commitments underpinning data protection at pk335.
All data exchanged between your device and pk335 is encrypted with 256-bit SSL, protecting your credentials and PKR transaction details from interception.
pk335 stores your password using one-way hashing. No pk335 employee can see or retrieve your actual password — it is never stored in readable form.
Identity documents submitted to pk335 for KYC verification are stored encrypted and accessible only to authorised compliance staff. They are never sold or shared commercially.
JazzCash and Easypaisa transaction references are stored securely and used only for processing your deposits and withdrawals. PINs and banking credentials are never collected or stored.
pk335 does not sell, rent, or commercially transfer your personal data to third parties. Data is shared only as necessary for platform operation and legal compliance.
pk335 does not knowingly collect or retain data from individuals under 18. KYC verification is applied to enforce this across all registered accounts.
You now understand exactly how pk335 handles your data. Join Pakistani players across Karachi, Lahore, Islamabad, and beyond on a platform that takes both security and privacy seriously.